FAQ

What’s the story behind your name?

Chris and I met in Milan. I was living with some friends that were moving back to Chile and had to find a place to live and was also left with everything my friends had left behind, including many boxes of eggs! Chris asked me to move in with him so I arrived at his door with my bags and a basketful of eggs. Not wanting to let them go to waste, we boiled, scrambled and poached them and went on a picnic to Parco Sempione, where we decided to work together and merge our abilities in graphic and product design and celebrate our love for the natural world.

 

Will I get a preview of my custom flock?

Yes, of course! Once you place your order, we will design your flock and send through a link with the design for your approval. We will not ship your flock until it gets approved! This email may jump into your spam folder, so please make sure to check in there if it doesn’t appear in your inbox within 5 business days of placing your order.  🙂

 

How long do custom flocks take from start to finish?

Once your order is placed, we will send through the design for your approval within 5 business days (please check your spam folders!). Then we will get your print ready in our studio (give us a couple more days) and ship your flock in our next batch of orders.

That’s about 1.5 to 2 weeks from start to finish.

 

Can I come visit your studio?

We love you all to bits but our studio remains closed for visits. We have everything available in our online shop, no secret prints hiding in the studio!
If you are based in Canberra and need framed prints, please get in touch. At times we have frames in stock available for collection or we can point you in the right direction.

 

Can you frame and ship my print?

Glass has trouble written all over it, so we don’t ship medium or large frames. Transporting large and fragile pieces requires a special courier and insurance, which most of the times costs MUCH more than getting your prints framed locally. BUT! We will point you to our framer or to a framer in your city! We can also ship your order directly to a framer of your choice.

If you are in Australia and you are after our 21x21cm prints framed, we can organise this for you if we have frames in stock. If you are in Canberra, we sometimes have medium and large frames in our studio, so just email us to check availability and to organise collection.

All international orders are shipped unframed.

 

When will my order be shipped?

We print on demand. This means, we do not keep stock due to the high volume of animals on our website. Once your order comes through, we organise production and within 5 business days we will have your print ready to go. We produce all our prints on the best quality fine art paper, we make sure the colours are perfect and pack them with love.

 

Do you wholesale?

Yes, we do! We love seeing our work in beautiful likeminded shops throughout Australia and the world, so please email us at hello@eggpicnic.com for more details!

 

Why aren’t your cards wrapped in plastic?

Plastics and their byproducts are littering our cities, oceans, and waterways, and contributing to health problems in humans and animals, so we do our very best to avoid it! Plastic waste will most likely to end up in the ocean, where seabirds and other animals will confuse it for food. According to trend studies, by 2050, 99% of seabirds will have ingested plastic.

 

Can you design my logo or can I use your image for my brand?

We actually get this inquiry a lot, and we wish we could get involved in projects like these! However, Eggpicnic has become its own brand, so we don’t use our style or images to create logos for other brands, organisations or businesses.

 

Can I buy your digital images and make my own prints or use them for other purposes?

No. Unless you license them for a public art project we have authorised.

 

I missed out on your tee/cockatoo/jumper release. Will you be doing more?

All of our product releases or re-releases are announced via our newsletter. 😉
You can sign up here: https://eggpicnic.com/signup/